Shipping policy

"Shipping Policy

 

Delivery Areas

We offer domestic shipping to all governorates across Egypt.

 

Delivery Timelines

Greater Cairo, Giza, and Alexandria: 2 to 4 business days.

Delta, Canal Governorates, and Upper Egypt: 3 to 6 business days.

 

Please note: Delivery times may vary slightly during official Egyptian public holidays or high-demand sales seasons.

 

Shipping Rates

Shipping fees are calculated at checkout and depend on your delivery destination governorate.

 

Order Tracking & Inspection

Once your order is dispatched, you will receive a confirmation message or call from our shipping partner. In alignment with local distance-selling best practices, you are highly encouraged to inspect the outer packaging upon delivery before signing the courier’s receipt. If there is visible damage, please reject the shipment and contact our customer service immediately."